What a nightmare. First the company sends me the wrong item (while also eventually cancelling two other items they had priced incorrectly on the website—ps I would have never known this if I wasn’t dealing with the beanie issue—ZERO communication about it from the company) and then once I HAVE TO send the wrong item back, sends the right item that is, right out of the bag, actually frayed and falling apart at an entire section of the beanie because it is so cheaply made. The entire process took almost three weeks and was certainly not worth the money nor all of the hassle. The one item out of the four that wasn’t cancelled or a mess took 2 1/2 weeks to arrive and while soft is a shapeless eyesore. Huge disappointment. Never again, Bella Ella.