Useful Order Information
To preserve the quality and fit of your clothing, we recommend the following: Hand wash in cold water, hang or lay flat to dry. Please do not use any type of bleach.
Shipping & Returns
Place your order, sit back, and relax; we’ll handle everything. Our order cutoff time on weekdays is 3:00 PM, MST – place your order by then, and we guarantee that it will leave our warehouse by 5:30 PM MST same day. Any orders placed after 3 PM on Friday or on Saturday or Sunday will be guaranteed shipped out by 5:30 PM on the following Monday. If there are any delays experienced prior to sending out your order, we will always contact you to let you know beforehand.
If you are not happy with your item for any reason, you may contact us within 30 days to return or exchange your purchase. Restrictions do apply. You can find our full shipping and returns policy here.
We want to provide you with the most accurate sizing information possible. If you have any questions regarding sizing, please contact us via email at firstname.lastname@example.org, or by phone at (800) 803-0878 – we’ll get you on the line with one of our fashion experts!
How Do We Measure?
US Size: This column is an estimate of which US dress size corresponds to each size that the item comes in. Please keep in mind that these recommended dress sizes are just an approximation; we can’t guarantee an exact translation between dress size and item size. For further help with sizing, please reference the bust and back length measurements; if you’re still confused, feel free to talk to one of our stylists by calling into (800) 803-0878 or emailing us at email@example.com.
Bust: Please note, bust measurements are not a recommended bra size. Our stylists begin by laying the item flat on a table, placing a tape measure on the left side seam of the garment directly under the armpit and pulling the tape measure to the right side seam. That measurement is then doubled to give the bust circumference of that garment. Please consider that different fabrics will stretch and/or hang differently on different body types, and thus may be wider or narrower than the given measurement.
Back Length: Our stylists begin by laying the item flat on a table, placing the tape measure at the top of the garment, in the middle of the tag, and then bringing the tape measure to the end of the bottom hem. Please consider that different fabrics will stretch and/or hang differently on different body types, and thus may be longer or shorter than the given measurement.