Terrible Customer Service
The swimsuit was too large -- I emailed to request an exchange for another item, but they would not allow me to do so because I had exchanged my original item for the swimsuit? Even though it had only been a couple days since I received the swimsuit. The person I emailed with was also very rude and not personable or willing to help whatsoever. I will not be shopping at Bella Ella or recommending them anymore (which I have done a lot of in the past year).
Rated 3 out of 5
Rated 1 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is True to Size and 2 is Runs Large
Bella Ella Boutique
Hey Emily! I'm sorry for that inconvenience! Unfortunately clearance items are final sale even if you exchanged a non clearance item for the clearance item. Thank you for your feedback!